iWV would like to cordially inform you that we are ceasing our VPS services effective 31 July 2018. As such, this serves as a notice for our valued customer with more than 60 days’ notice to decide their next course of actions. All customers with prepaid services after 31st July 2018 will be contacted by our Finance for refund.
Alternatively, iWV would also like to take this opportunity to extend a special offer to convert our VPS services to Cloud VM services. Your assigned Account Managers would have already reach out or will be reaching out to you soon to speak of this one-time special offer.
For migration of services, customers can choose to do their own migration if they wish to. Alternatively, customers can choose to engage our professional services to do migration starting from SGD 250 (before GST) per job.
Prior to iWV acceptance of providing this migration, a technical evaluation will be conducted by our technical specialist. In the event the migration cannot take place due to legacy application/operating systems/tools/software challenges; iWV will offer dedicated server services and charges will be advised accordingly. Should customer opt out to pursue the dedicated server option, iWV will only collect an administration fee for the evaluation services at SGD 100 (before GST).
With the above, we like to thank you for your benevolent understanding.